:root {
  --bg: #0d1117; --panel: #161b26; --panel-2: #1d2433; --border: #283041;
  --text: #e6edf3; --muted: #8b97a8; --accent: #6366f1;
  --ok: #34d399; --busy: #fbbf24; --off: #5b6675; --err: #f87171;
  --radius: 12px;
  --shadow-lg: 0 12px 32px rgba(0,0,0,0.45);
  /* aliases so older markup referencing these names still resolves */
  --danger: var(--err); --danger-soft: rgba(248,113,113,0.12);
  --success: var(--ok); --warn-color: var(--busy); --border-strong: var(--border);
}
* { box-sizing: border-box; }
body {
  margin: 0; background: var(--bg); color: var(--text);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Inter, Roboto, sans-serif;
  font-size: 14px; line-height: 1.5;
}

/* ---- Topbar ---- */
.topbar {
  display: flex; align-items: center; justify-content: space-between;
  padding: 16px 24px; border-bottom: 1px solid var(--border); background: var(--panel);
}
.topbar h1 { font-size: 17px; font-weight: 650; margin: 0; letter-spacing: -0.01em; }
.topbar .sub { color: var(--muted); font-size: 12px; margin-top: 2px; }

/* ---- Live indicator ---- */
.live { display: flex; align-items: center; gap: 7px; font-size: 12px; color: var(--muted); }
.dot { width: 8px; height: 8px; border-radius: 50%; background: var(--off); }
.dot.on { background: var(--ok); box-shadow: 0 0 0 0 rgba(52,211,153,0.6); animation: pulse 2s infinite; }
@keyframes pulse { 0%{box-shadow:0 0 0 0 rgba(52,211,153,0.5);} 70%{box-shadow:0 0 0 6px rgba(52,211,153,0);} 100%{box-shadow:0 0 0 0 rgba(52,211,153,0);} }

/* ---- Layout ---- */
.wrap { padding: 24px; max-width: 1280px; margin: 0 auto; }

/* ---- Buttons ---- */
.btn, .btn-primary, .btn-secondary, .btn-danger { border: none; border-radius: 8px; padding: 9px 16px; font-size: 13px; font-weight: 600; cursor: pointer; font-family: inherit; line-height: 1.2; }
.btn-primary { background: var(--accent); color: #fff; }
.btn-primary:hover { background: #5458e0; }
.btn-secondary { background: var(--panel-2); color: var(--text); border: 1px solid var(--border); }
.btn-secondary:hover { border-color: var(--accent); }
.btn-sm, button.btn-sm { padding: 6px 11px; font-size: 12px; }
.btn:disabled { opacity: 0.5; cursor: default; }

/* ---- Form fields ---- */
input[type=text], input[type=email], input[type=password], input[type=number], select, textarea {
  background: var(--panel-2); border: 1px solid var(--border); color: var(--text);
  border-radius: 8px; padding: 9px 12px; font-size: 13px; width: 100%; font-family: inherit;
}
input::placeholder { color: var(--muted); }
label { display: block; color: var(--muted); font-size: 12px; font-weight: 500; margin: 14px 0 5px; text-transform: uppercase; letter-spacing: 0.04em; }
label.fld { display: block; margin-bottom: 14px; text-transform: none; letter-spacing: 0; margin-top: 0; }
label.check { text-transform: none; letter-spacing: 0; }
.modal h2, .card h2.plain { text-transform: none; }
label.fld .lab { display: block; font-size: 12px; color: var(--muted); margin-bottom: 5px; text-transform: uppercase; letter-spacing: 0.05em; }
.hint { color: var(--muted); font-size: 12px; margin-top: 4px; margin-bottom: 4px; }

/* ---- Form spacing inside modals & panel-cards (admin dense forms) ---- */
.modal input[type=text], .modal input[type=email], .modal input[type=password],
.modal input[type=number], .modal select, .modal textarea,
.panel-card input[type=text], .panel-card input[type=email], .panel-card input[type=password],
.panel-card input[type=number], .panel-card select, .panel-card textarea {
  margin-bottom: 16px;
}
.modal textarea, .panel-card textarea { min-height: 90px; resize: vertical; }
/* label directly following an input/hint gets a bit more top gap for rhythm */
.modal label, .panel-card label { margin-top: 4px; }
.row-2 { gap: 18px 20px; align-items: start; }
.row-2 input, .row-2 select { margin-bottom: 8px; }
.modal-actions { margin-top: 8px; }
label.check { display: inline-flex; align-items: center; gap: 8px; }
label.check input { width: auto; }

/* ---- Banners ---- */
.banner { padding: 12px 16px; border-radius: 8px; margin-bottom: 16px; display: none; font-size: 13px; }
.banner.err { background: rgba(248,113,113,0.1); border: 1px solid rgba(248,113,113,0.3); color: var(--err); }
.banner.ok { background: rgba(52,211,153,0.1); border: 1px solid rgba(52,211,153,0.3); color: var(--ok); }

/* ---- Cards ---- */
.card { background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); padding: 18px; margin-bottom: 16px; }
.card h2 { font-size: 13px; font-weight: 600; margin: 0 0 14px; color: var(--muted); text-transform: uppercase; letter-spacing: 0.05em; }
.panel-card { background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); padding: 18px; }

/* ---- KPIs ---- */
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px,1fr)); gap: 14px; margin-bottom: 20px; }
.kpi { background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); padding: 16px 18px; }
.kpi .label { color: var(--muted); font-size: 11px; text-transform: uppercase; letter-spacing: 0.06em; }
.kpi .val { font-size: 30px; font-weight: 680; margin-top: 6px; font-variant-numeric: tabular-nums; letter-spacing: -0.02em; }
.kpi .val.ok { color: var(--ok); } .kpi .val.busy { color: var(--busy); } .kpi .val.err { color: var(--err); }

/* ---- Grid + chart ---- */
.grid2 { display: grid; grid-template-columns: 1fr 1.4fr; gap: 14px; margin-bottom: 20px; }
@media (max-width: 860px){ .grid2 { grid-template-columns: 1fr; } }
.chart-box { position: relative; height: 240px; }

/* ---- Board (table container) ---- */
.board { background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); overflow: hidden; }
.board-head { display: flex; align-items: center; justify-content: space-between; padding: 16px 18px; border-bottom: 1px solid var(--border); }
.board-head h2 { font-size: 13px; font-weight: 600; margin: 0; color: var(--muted); text-transform: uppercase; letter-spacing: 0.05em; }
.search { background: var(--panel-2); border: 1px solid var(--border); color: var(--text); border-radius: 8px; padding: 7px 11px; font-size: 13px; width: 240px; }
.search::placeholder { color: var(--muted); }

/* ---- Tables ---- */
table { width: 100%; border-collapse: collapse; }
th { text-align: left; padding: 12px 20px; font-size: 11px; text-transform: uppercase; letter-spacing: 0.05em; color: var(--muted); border-bottom: 1px solid var(--border); white-space: nowrap; }
td { padding: 16px 20px; border-bottom: 1px solid var(--border); font-size: 13px; vertical-align: middle; }
tr:last-child td { border-bottom: none; }
tr.changed { animation: flash 1.2s ease-out; }
@keyframes flash { 0%{background:rgba(99,102,241,0.18);} 100%{background:transparent;} }
td.ext, .ext { font-family: ui-monospace, Menlo, monospace; }

/* ---- Status ---- */
.status { display: inline-flex; align-items: center; gap: 7px; font-weight: 550; }
.status .s-dot { width: 9px; height: 9px; border-radius: 50%; }
.s-available .s-dot { background: var(--ok); } .s-available { color: var(--ok); }
.s-busy .s-dot { background: var(--busy); } .s-busy { color: var(--busy); }
.s-offline .s-dot { background: var(--off); } .s-offline { color: var(--muted); }

/* ---- Tags ---- */
.tag { font-size: 11px; padding: 2px 8px; border-radius: 20px; background: var(--panel-2); color: var(--muted); border: 1px solid var(--border); }
.tag.in { color: var(--ok); border-color: rgba(52,211,153,0.3); }
.pending { font-size: 10px; color: var(--busy); margin-left: 6px; }

/* ---- Empty state ---- */
.empty { padding: 40px; text-align: center; color: var(--muted); }

/* ---- Tabs ---- */
.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--border); margin-bottom: 20px; flex-wrap: wrap; }
.tab-btn { background: none; border: none; color: var(--muted); padding: 11px 16px; font-size: 13px; font-weight: 600; cursor: pointer; border-bottom: 2px solid transparent; }
.tab-btn.active { color: var(--text); border-bottom-color: var(--accent); }
.tab-panel { display: none; }
.tab-panel.active { display: block; }

/* ---- Toggle switch ---- */
.sw { position: relative; display: inline-block; width: 40px; height: 22px; }
.sw input { opacity: 0; width: 0; height: 0; }
.sw .track { position: absolute; cursor: pointer; inset: 0; background: var(--off); border-radius: 22px; transition: .15s; }
.sw .track:before { content: ""; position: absolute; height: 16px; width: 16px; left: 3px; bottom: 3px; background: #fff; border-radius: 50%; transition: .15s; }
.sw input:checked + .track { background: var(--ok); }
.sw input:checked + .track:before { transform: translateX(18px); }
.sw input:disabled + .track { opacity: 0.5; cursor: default; }

/* ---- Login card ---- */
.login-wrap { min-height: 100vh; display: flex; align-items: center; justify-content: center; padding: 24px; }
.login-card { background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); padding: 32px; width: 100%; max-width: 380px; }
.login-card .brand { font-size: 19px; font-weight: 680; margin: 0 0 4px; letter-spacing: -0.01em; }
.login-card .brand span { color: var(--accent); }
.login-card .tagline { color: var(--muted); font-size: 13px; margin: 0 0 24px; }
.link { color: var(--accent); font-size: 12px; cursor: pointer; background: none; border: none; padding: 0; }
.link:hover { text-decoration: underline; }

/* ---- Doc rows / snippets (portal embedding) ---- */
.doc-list { display: flex; flex-direction: column; gap: 10px; }
.doc-row { display: flex; align-items: center; justify-content: space-between; padding: 12px 14px; background: var(--panel-2); border: 1px solid var(--border); border-radius: 8px; }
.doc-row .t { font-size: 13px; }
.code-inline { font-family: ui-monospace, Menlo, monospace; background: var(--panel-2); padding: 1px 6px; border-radius: 4px; font-size: 12px; color: var(--accent); }
.snip-block { margin-bottom: 16px; }
.snip-block:last-child { margin-bottom: 0; }
.snip-head { display: flex; align-items: center; justify-content: space-between; margin-bottom: 7px; font-size: 12px; color: var(--muted); }
pre.snip { background: var(--panel-2); border: 1px solid var(--border); border-radius: 8px; padding: 14px; margin: 0; overflow-x: auto; font-family: ui-monospace, Menlo, monospace; font-size: 12px; line-height: 1.55; color: var(--text); white-space: pre; }

/* ---- Activity log (agent softphone, reusable) ---- */
.log {
  background: var(--panel-2); border: 1px solid var(--border); border-radius: 8px;
  padding: 14px; font-family: ui-monospace, "SF Mono", Menlo, monospace;
  font-size: 12px; line-height: 1.7; max-height: 280px; overflow-y: auto;
  white-space: pre-wrap; color: var(--text);
}
.log .t { color: var(--muted); }
.log .m { color: var(--text); }
.log .e, .log .err { color: var(--err); }

/* ---- Softphone state indicator ---- */
.phone-state {
  display: flex; align-items: center; gap: 10px;
  padding: 14px 18px; background: var(--panel-2); border: 1px solid var(--border);
  border-radius: var(--radius);
}
.phone-state .ps-dot { width: 11px; height: 11px; border-radius: 50%; background: var(--off); flex: none; }
.phone-state .ps-text { font-size: 15px; font-weight: 600; }
.phone-state.ok .ps-dot { background: var(--ok); } .phone-state.ok .ps-text { color: var(--ok); }
.phone-state.warn .ps-dot { background: var(--busy); } .phone-state.warn .ps-text { color: var(--busy); }
.phone-state.err .ps-dot { background: var(--err); } .phone-state.err .ps-text { color: var(--err); }
.phone-state .ps-agent { margin-left: auto; font-family: ui-monospace, Menlo, monospace; font-size: 12px; color: var(--muted); }

/* ---- Compact state pill (kept for any inline status badge) ---- */
.state { display: inline-block; padding: 2px 10px; border-radius: 999px; background: var(--panel-2); color: var(--muted); font-size: 11px; font-weight: 500; font-family: ui-monospace, monospace; }
.state.ok { background: rgba(52,211,153,0.12); color: var(--ok); }
.state.warn { background: rgba(251,191,36,0.12); color: var(--busy); }
.state.err { background: rgba(248,113,113,0.12); color: var(--err); }

/* ---- Softphone layout ---- */
.phone { max-width: 460px; margin: 0 auto; }
.phone .controls { display: flex; flex-wrap: wrap; gap: 8px; }
.phone .field-row { display: flex; gap: 8px; align-items: center; margin-bottom: 12px; }
.phone .field-row select { width: auto; flex: none; }
.btn-danger { background: var(--err); color: #fff; }
.btn-danger:hover { background: #e0556b; }

/* ---- Origins editor (portal) ---- */
.org-list { display: flex; flex-direction: column; gap: 8px; margin-bottom: 14px; }
.org-row { display: flex; align-items: center; justify-content: space-between; padding: 10px 14px; background: var(--panel-2); border: 1px solid var(--border); border-radius: 8px; }
.org-row .o { font-family: ui-monospace, Menlo, monospace; font-size: 13px; }
.org-row .x { background: none; border: none; color: var(--muted); cursor: pointer; font-size: 16px; line-height: 1; padding: 2px 6px; }
.org-row .x:hover { color: var(--err); }
.org-add { display: flex; gap: 8px; margin-bottom: 14px; }
.org-add input { flex: 1; }
.org-foot { display: flex; align-items: center; justify-content: flex-end; gap: 14px; }


/* ======================================================================
   Admin console components (modals, toolbar, health strip, kv, toast, badge)
   Ported to the shared dark system. Reusable across pages.
   ====================================================================== */

/* ---- Toolbar ---- */
.toolbar { display: flex; align-items: center; justify-content: space-between; margin-bottom: 16px; gap: 12px; }
.toolbar .left { display: flex; align-items: center; gap: 12px; color: var(--muted); font-size: 13px; }
.toolbar .right { display: flex; align-items: center; gap: 8px; }

/* ---- Two-column form layout ---- */
.row-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 640px){ .row-2 { grid-template-columns: 1fr; } }

/* ---- Modals ---- */
.modal-backdrop {
  position: fixed; inset: 0; background: rgba(0,0,0,0.55);
  display: none; align-items: center; justify-content: center; z-index: 50;
  backdrop-filter: blur(2px);
}
.modal-backdrop.open, .modal-backdrop.show { display: flex; }
.modal {
  background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius);
  padding: 24px; max-width: 560px; width: calc(100% - 32px);
  max-height: calc(100vh - 64px); overflow-y: auto; box-shadow: var(--shadow-lg);
}
.modal h2 { margin: 0 0 16px; font-size: 18px; font-weight: 650; letter-spacing: -0.01em; color: var(--text); text-transform: none; }
.modal-err { color: var(--err); font-size: 13px; min-height: 18px; margin-top: 12px; }
.modal-actions { display: flex; justify-content: flex-end; gap: 8px; margin-top: 20px; }

/* ---- Toast ---- */
.toast {
  position: fixed; bottom: 24px; left: 50%; transform: translateX(-50%);
  background: var(--panel-2); color: var(--text); border: 1px solid var(--border);
  padding: 10px 16px; border-radius: 8px; font-size: 13px;
  opacity: 0; transition: opacity 200ms; pointer-events: none; z-index: 60;
}
.toast.show { opacity: 1; }
.toast.err { background: rgba(248,113,113,0.15); border-color: rgba(248,113,113,0.4); color: var(--err); }

/* ---- Badge ---- */
.badge { display: inline-block; padding: 2px 8px; border-radius: 999px; font-size: 11px; font-weight: 500; line-height: 1.6; }
.badge.ok { background: rgba(52,211,153,0.12); color: var(--ok); }
.badge.warn { background: rgba(251,191,36,0.12); color: var(--busy); }
.badge.err { background: rgba(248,113,113,0.12); color: var(--err); }
.badge.muted { background: var(--panel-2); color: var(--muted); }

/* ---- Key-value list ---- */
dl.kv { display: grid; grid-template-columns: 180px 1fr; gap: 10px 16px; margin: 0; }
dl.kv dt { color: var(--muted); font-size: 12px; font-weight: 500; padding-top: 2px; }
dl.kv dd { margin: 0; color: var(--text); font-size: 14px; word-break: break-all; }

/* ---- Health strip ---- */
.health-card { flex: 1; min-width: 140px; background: var(--panel); border: 1px solid var(--border); border-radius: 10px; padding: 12px 14px; }
.health-label { color: var(--muted); font-size: 11px; text-transform: uppercase; letter-spacing: 0.05em; }
.health-val { font-size: 22px; font-weight: 650; margin-top: 4px; font-variant-numeric: tabular-nums; }
.health-val.warn { color: var(--busy); } .health-val.bad { color: var(--err); }

/* ---- Utilities ---- */
.muted { color: var(--muted); font-size: 13px; }
.meta { color: var(--muted); font-size: 13px; }